LiveAgent is a cloud-based customer support platform. It enables businesses to deliver fast, personalized customer service and improve customer satisfaction. The platform provides a suite of tools for businesses to manage their customer relationships, including live chat, help desk, and CRM integrations. LiveAgent also offers a number of features to help businesses automate their customer support operations, such as automatic ticket assignment and workflow management.
In addition to its customer support capabilities, LiveAgent also provides a number of features to help businesses with their sales and marketing efforts. These include lead capture forms, live chat integrations, and automatic email marketing.
LiveAgent also has a cloud-based call center solution that enables businesses to manage their inbound and outbound calls, as well as their customer service operations. The call center also works to decrease hold times and provides attended call transfers. The platform provides a suite of tools for businesses to manage their customer relationships, including call routing, call recording, and CRM integrations.
Overall, LiveAgent is a great customer support platform that enables businesses to deliver fast, personalized customer service. Consider utilizing it for your business today.