LiveChat Inc. is a company that provides customer service and support through live chat software.
The company offers a number of features that make it an attractive option for businesses, including the ability to track customer engagement and satisfaction, as well as the ability to integrate with a number of third-party applications.
One of the things that sets LiveChat apart from other customer service options is its focus on providing a human touch to the interaction. While many customer service software options rely heavily on automation and AI, LiveChat understands that there are some things that can only be done by a human being.
This human touch is evident in the company's approach to customer service. LiveChat agents are available 24/7 to help solve customer problems. They are also trained to proactively reach out to customers who may be having difficulty using the software.
This focus on customer service has helped LiveChat to grow rapidly. The company now serves over 23,000 customers in 160 countries.
If you are looking for a customer service option that provides a human touch, then LiveChat is definitely worth considering.