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Third Party Data

The data that a company has purchased or licensed from another company. (Ex. A clothing retailer like aeropostale would license the customer information that was provided when someone signed up for an account with 5 other companies in their industry.)

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Third party data can come from a variety of sources, including public records, surveys, and social media. This data can be used to supplement your own customer data and help you create more comprehensive profiles of your target audience.

Third party data can be incredibly useful in helping you to understand your customers better and create targeted marketing campaigns. However, it is important to remember that this data should be used as a supplement to your own customer data, not as a replacement. When used correctly, third party data can help you to create more targeted and effective marketing campaigns.

There are a number of reasons why companies might choose to use third party data. One of the most common reasons is that it can be difficult or expensive to collect data on one's own. Additionally, third party data can be more accurate or up-to-date than data collected by the company itself. Finally, using third party data can help companies reach new markets or customers.

Third party data is often used to target ads or create customer profiles. It can also be used to measure the effectiveness of marketing campaigns. Finally, third party data can be used to improve the accuracy of business forecasts. However, companies should be aware of the potential risks associated with using third party data. These risks include the possibility of inaccurate or outdated data, the potential for misuse of data, and the possibility that companies will be unable to control how their data is used.

How is Third Party Data used?  

Third party data can be used for marketing purposes such as segmentation, targeting, and personalization. It can also be used to measure the effectiveness of campaigns and inform decisions about product development and pricing.  

What are some examples of Third Party Data?  

Examples of third party data include demographic information, purchase history, web browsing behavior, and social media activity.

Fun Fact:

"Third-party data is a powerful tool for marketers, with 82% of marketers saying that it has helped them to better understand their target audience and develop more effective campaigns" (B2B Marketing, 2018)

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Privacy
Development

Tokenization

The process of turning sensitive information into a digital token that does not hold any meaning or value outside the system it was created within. This makes the data useless if it were to be hacked by black hat hackers.

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Tokenization refers to the process of converting a string of text into tokens, which are essentially words or terms. The reason tokenization is useful is because it can help convert unstructured data (like natural language) into structured data (like numbers and machine-readable text), which can be more easily analyzed.

One common approach to tokenization is to simply split a string of text into tokens based on whitespace, which is what we did in the previous section. However, this approach doesn't always work well because it doesn't take into account things like punctuation or contractions.

Tokenization is also helpful in the protection of data against hackers. Tokenization is useful because it makes it more difficult for hackers to access sensitive information. By tokenizing data, companies can reduce the risk of data breaches and protect the privacy of their customers.

Additionally, Tokenization is important to marketing in that it can help create more targeted content and ads. Tokenization can also help improve customer experience by allowing for more personalized service. In addition, Tokenization can help protect customer data and privacy.

Overall, tokenization is a very helpful and useful tool, especially when it comes to data analysis and security. Tokenization can help make data more manageable and easier to understand while also protecting sensitive information.

How does tokenization work?

Tokenization works by replacing sensitive data with a unique identifier or “token” that retains all the essential information about the data but doesn’t reveal any of its actual contents. The token can then be used to securely access and store the original data.  

What are some benefits of tokenization?  

Tokenization provides enhanced security for sensitive data, reduces fraud risk, simplifies compliance requirements, and increases operational efficiency.

Fun Fact:

"Tokenization is projected to drive $1.67 trillion in global card payments by 2022, according to a study conducted by Juniper Research." (Juniper Research, 2019)

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Privacy
Development

Trigger

Refers to the stimulus that causes someone to begin engaging with a brand in anticipation of receiving a reward.

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Triggers are cues or reminders that prompt consumers to take action. In marketing, triggers are often used to prompt customers to make a purchase or take some other desired action. Triggers can be external (e.g., seeing an advertisement) or internal (e.g., feeling thirsty).

There are two types of triggers: conscious and subconscious. Conscious triggers are those that people are aware of, while subconscious triggers are those that people are not aware of. Subconscious triggers can be more powerful than conscious triggers, as people are less likely to resist them.

One of the most common ways to use triggers in marketing is through coupons or discounts. For example, many stores will offer a discount if you use their store credit card. This is an example of an external trigger. Another example of an external trigger is special promotions or sales.

How can Trigger Events be used in marketing?  

Trigger events can be used to drive customer engagement and increase conversions. For example, they can be used to encourage customers to sign up for newsletters, make purchases, or join loyalty programs. They can also be used to remind customers about upcoming promotions or sales.  

What are some examples of Trigger Events?  

Examples of trigger events include sending out promotional emails, offering discounts or free shipping on orders over a certain amount, running special promotions or contests, and creating loyalty programs.

Fun Fact:

"Trigger marketing is a form of direct marketing that uses past customer behaviors to predict future purchases. According to a study by Salesforce, 82% of customers prefer personalized offers based on their purchase history." (Salesforce, 2018)

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Development
Growth and Marketing
eCommerce

Triggered Email

An email that is sent in response to a specific activity.

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Triggered emails are automated messages that are sent to customers based on specific actions they take (or don't take). Also known as behavioral emails, these messages are designed to improve customer engagement and retention by providing timely, relevant information that is targeted to the individual recipient.

There are four main types of triggered email:

1. Welcome Emails

Welcome emails are sent to new customers immediately after they sign up or make their first purchase. They typically contain a personalized message, as well as a coupon or other incentive to encourage further engagement.

2. Purchase Confirmation Emails

Purchase confirmation emails are sent after a customer completes a purchase. They serve as a receipt and often include order details, shipping information, and links to tracking tools.

3. Abandoned Cart Emails

Abandoned cart emails are sent when a customer adds items to their shopping cart but does not complete the purchase. These messages usually contain a reminder of the items left in the cart, as well as a coupon or other incentive to encourage conversion.

4. Engagement Emails

Engagement emails are sent in response to specific customer actions, such as visiting a particular page on your website or clicking a link in one of your messages. They can be used to re-engage customers who have become inactive, promote new products or services, or drive traffic to specific pages on your site.

Triggered emails are a powerful tool for keeping customers engaged with your brand. By using behavioral data to personalize messages and target them to the individual recipient, you can create messages that are timely, relevant, and more likely to be opened and acted upon.

What are the benefits of using triggered emails?

Triggered emails can help improve customer engagement and retention by providing timely and relevant messages that are tailored to individual customers. They can also increase sales by prompting customers to take action when they are most likely to do so. Additionally, triggered emails can help save time and resources since they require minimal manual effort for setup and delivery.  

How do I set up triggered emails?

Setting up triggered emails typically involves creating an automated workflow that defines the conditions under which the message should be sent (e.g., when a customer makes a purchase). This workflow can then be connected with your email service provider (ESP) so that it will automatically send out the message when those conditions are met.

Fun Fact:

"Triggered emails have an average open rate of 40.8%, which is more than double the average open rate of traditional email campaigns (18.3%) according to a study by Experian." (2018)

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Development
Growth and Marketing
eCommerce

UAT - User Acceptance Testing

A quality control method where a product is tested by an end user before being released for sale.

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User acceptance testing (UAT) is a process by which a product is tested by representatives of the intended end-users to determine if it meets their needs and expectations.

The goal of UAT is to ensure that the product is ready for release, and that users will be able to successfully use it once it is released. UAT can be used to test any aspect of a product, from its functionality to its usability.

UAT (for software dev.) is typically performed near the end of the software development cycle, after the product has been coded and tested but before it is released to the public. However, it can also be used in the early stages of product development, to help identify potential problems and user needs.

UAT can be conducted in a number of ways, but usually involves having users test the product in a simulated environment, such as a test server or virtual machine. This allows developers to track any errors that occur and make changes before the product is released.

What are the objectives of UAT?  

The main objective of UAT is to ensure that the software system meets all the functional and non-functional requirements specified by the customer or user. It also helps identify any issues or defects in the system before it goes live.

Who performs UAT?  

UAT is typically performed by an independent team consisting of users, stakeholders, and other interested parties who have knowledge about the application and its intended use. This team will evaluate whether or not the software meets their expectations and needs.  

How long does UAT take?  

The duration of UAT depends on various factors such as complexity of features, size of user base, etc. Generally speaking, it can take anywhere from a few days to several weeks for a successful completion.

Fun Fact:

"User Acceptance Testing (UAT) is a critical part of the software development process, with 94% of organizations using UAT to ensure that their software meets customer requirements.” (Nguyen, 2019).

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Development

UCS - Unique Customer Segment

The group of people who are most likely to buy your product or service.

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In order to be successful in marketing, it's important to identify and target your unique customer segment. This is the group of people who are most likely to buy your product or service.

So, how do you go about identifying your unique customer segment? There are a few key things to consider:

1. Who is your ideal customer?

This may seem like an obvious question, but it's important to be specific. Who is your target market? What are the demographics and psychographics of your ideal customer?

2. What needs does your product or service fulfill?

Think about the problem that your product or service solves. What need does it fill? What pain points does it address?

3. What sets your product or service apart from the competition?

What makes your offering unique? What do you do better than anyone else? This is your unique selling proposition (USP).

Once you've considered these things, you should have a good idea of who your target market is and what needs your product or service fills. From there, you can start to create marketing campaigns that are specifically tailored to your unique customer segment.

What are the benefits of having a UCS?

Benefits of having a UCS include increased customer loyalty, improved customer experience, better customer segmentation, more effective marketing campaigns, and increased sales.  

How can companies implement a UCS?  

Companies can implement a UCS by gathering data on customers' preferences and behaviors, analyzing this data to identify trends and patterns, creating targeted marketing strategies based on these insights, and tracking the success of their strategies.

Fun Fact:

According to a study by Experian, "75% of marketers report that they have seen an increase in customer loyalty and satisfaction due to the implementation of unified customer segmentation (UCS) strategies." (Experian, 2019)

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UGC - User Generated Content

Any content that is created by users.

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The internet has been a boon for user generated content. Platforms like YouTube and Instagram have given rise to a new generation of content creators, who can share their work with a global audience. This has led to the popularity of "unboxing" videos, where people film themselves opening up new products, and "haul" videos, where people show off their recent purchases.

UGC can take many different forms, from blog posts and videos to tweets and comments. Marketers see UGC as a way to connect with customers on a more personal level, and to get real-time feedback on their products and services.

Some brands have been very successful in harnessing the power of UGC. Nike, for example, has used user-generated content to create a sense of community around its brand. The company runs regular competitions asking people to submit videos of themselves doing something active, with the best entries being featured on Nike's social media channels. This not only promotes Nike's products, but also encourages people to be active, which aligns with the company's brand values.

User Generated content is helpful to a companies brand and promotion. By utilizing customers content you can promote your brand and benefit from consumers reviews of your product.

Why is UGC important?

UGC is important because it provides brands with valuable insights into their customers’ experiences and preferences. It also helps to build trust between a brand and its customers by providing an authentic look at the product or service from the perspective of real people.  

How can businesses use UGC?

Businesses can use UGC in a variety of ways, including sharing it on social media channels, using it in advertising campaigns, incorporating it into website design, and leveraging it for customer feedback.

Fun Fact:

"According to a 2019 survey by Crowdtap, 78% of consumers find UGC more influential than brand-created content when making purchase decisions" (Crowdtap, 2019).


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UTM Parameter

UTM (Urchin Tracking Module) Parameters are used by marketers to track the effectiveness of online campaigns.

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A UTM parameter is a tag that is added to the end of a URL in order to track specific marketing campaigns. The parameters are used by analytics software to track things like the number of clicks, the source of the traffic, and other important data. UTM parameters can be a valuable tool for marketing teams, but it is important to use them correctly.

Why Use UTM Parameters?

UTM parameters are a valuable tool for marketing teams because they provide insights that would otherwise be difficult to obtain. For example, without UTM parameters it would be difficult to track which specific campaigns are driving traffic to your website.

How to Use UTM Parameters?

UTM parameters can be added to any URL, but they are most commonly used in links that are shared on social media or in email campaigns. To add a UTM parameter to a URL, you will need to use a URL builder tool such as Google's Campaign URL Builder.

Once you have generated your customized URL with UTM parameters, you can then share it on social media or in your email campaigns. When someone clicks on the link, the UTM parameters will be automatically tracked by the analytics software.

UTM Parameters in Google Analytics

Google Analytics is a popular analytics software that can track data like website visits, page views, and conversions. Google Analytics can also track data that is collected through UTM parameters.

How do UTM Parameters work?

UTM parameters are composed of five different values that are added to the end of a URL. These values include source, medium, campaign name, term, and content. When someone clicks on a link with these parameters attached, the data associated with them is sent back to the marketer’s analytics platform so they can track how effective their campaigns are.  

What is the purpose of using UTM Parameters?  

The purpose of using UTM parameters is to track and measure the success of online marketing campaigns. By adding these tags to URLs, marketers can gain insight into which channels are driving traffic and conversions for their business. This data can then be used to optimize future campaigns for better results.

Fun Fact:

"The use of UTM parameters in digital marketing campaigns has been found to increase click-through rates by up to 50%, according to a study by AdRoll (2018)."

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Metrics
Growth and Marketing

UX - User Experience

The overall experience of using a product.

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User experience, or UX for short, is a fairly new term that has been gaining in popularity over the last few years. It refers to the overall experience a user has when interacting with a product or service. This can include everything from the initial conceptualization of an idea to the actual use of the product. In order to create a good user experience, it's important to take into account all of the different touchpoints a user might have with a product. This includes everything from the way a website looks and feels to the way customer service is handled.

Creating a good user experience is all about making sure that users have a positive experience when interacting with your product or service. There are a number of different factors that can impact the user experience, so it's important to consider all of them when designing your product. Some of the most important factors to consider include usability, accessibility, and overall satisfaction.

Usability refers to how easy it is for users to use your product or service. If your product is difficult to use, users will not be happy with it. Accessibility is important for products that are used by a wide range of people. If your product isn't accessible to everyone, you're going to have a lot of unhappy users. Overall satisfaction is important because it determines how happy users are with your product. If users are unhappy with your product, they're not going to be very likely to use it again.

Creating a good user experience is important for any product or service. By considering all of the different factors that can impact the user experience, you can create a product that users will love.

Why is UX important?  

UX is important because it helps to ensure that users have a positive experience when interacting with your product. A good user experience leads to increased customer satisfaction and loyalty, which can result in more sales and higher profits.  

How do you measure UX?  

UX can be measured through surveys, interviews, usability testing, analytics data, and other methods. By measuring user experiences you can identify areas for improvement and create better experiences for your customers.

Fun Fact:

"UX design is the process of creating products that provide meaningful and relevant experiences to users. According to a survey by Adobe, 91% of consumers say they are more likely to shop with brands that deliver a personalized experience." (Adobe, 2019)


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Development

UXO - User Experience Optimization

User experience optimization, or UXO, is the process of improving the usability, accessibility, and pleasure of using a website.

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There are a lot of factors that go into making a website successful. User experience is one of the most important aspects to consider. Creating a positive user experience can mean the difference between someone returning to your site or never coming back.

There are many things that can be done to optimize user experience, from making sure the website is easy to navigate to ensuring that all the content is relevant and helpful.

One of the most important aspects of UXO is testing. Testing different aspects of the user experience can help you figure out what works and what doesn't. This can be done through A/B testing, which is a process of showing two different versions of a web page to users and seeing which one performs better.

Testing is important because it allows you to make data-driven decisions about the user experience. Without testing, it's difficult to know for sure what changes will actually improve the experience for users.

What are the benefits of UXO?  

The benefits of UXO include improved usability, increased customer satisfaction, higher conversion rates, better search engine rankings, and enhanced user engagement.  

How does UXO work?  

UXO works by analyzing user behavior on a website or application in order to identify areas that need improvement. Once these areas have been identified, changes can be made to improve the overall user experience. This could involve changing the design or layout of a page, adding new features or functions, or improving existing ones.

Fun Fact:

"A study by the UXPA found that companies who invest in UXO have seen a 20% increase in customer satisfaction." (UXPA, 2019)

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Development
Metrics

Unique Views

The unique view in ecommerce marketing, is the number of people that have seen your website or advertisement. Unique views, along with conversion rates, allow you to determine if your advertisements and/or websites provide an experience for users that entices them to take action and gives you insights about consumers who have visited your website.

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Unique views in marketing refers to the number of times a particular piece of content is viewed by people, regardless of whether they view it multiple times or share it with others. This metric is often used to gauge the success of a marketing campaign, as well as to determine how well a piece of content resonates with its audience.

There are a few different ways to measure unique views, but one of the most common is through web analytics software. This type of software tracks how many times a piece of content is viewed and can often provide detailed information about who is viewing it and when.

Unique views of your site or ad are not important on their own- what is truly significant is conversion rates for each unique view received. Conversion rate calculates the percent of unique views that resulted in actions such as clickthroughs, conversions, or other significant user interactions. For ecommerce marketing to be successful, unique views need to be calculated and conversion rates analyzed regularly. This allows benchmarks to be set for future campaigns and determine if current advertisements/websites are successful.

Overall, unique views act as a stepping stone in determining what your conversion rate is. It's important that they are tracked so that more valuable actions can be analyzed.

How is Unique View different from Page Views?

Page views count every time a page is loaded, including multiple visits from the same user. Unique views only count one visit per user, regardless of how many times they visit the page.  

How can I track Unique Views?  

Most analytics programs offer tracking for unique views, as well as other metrics such as page views and average time on site.

Fun Fact:

According to a study by HubSpot, "the average click-through rate (CTR) for unique views is 0.77%." (HubSpot, 2020)


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eCommerce

User story

A description of a certain action that a user would like to be able to do on your site.

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A user story is a short, simple description of a feature told from the perspective of the person who desires the new functionality. User stories are one of the main agile development techniques. A typical user story describes who wants what and why.

User stories are used throughout agile software development to capture high-level requirements. They are written from the point of view of the person who desires the new functionality, not the developer. They are usually brief and to the point.

The following tips will help you write effective user stories:

  1. Describe the problem that needs to be solved, not the solution.
  2. Use “I want” or “I need” statements to articulate the user need.
  3. Be specific about what the user wants, but don’t get too bogged down in the details.
  4. Keep the story focused on a single functionality.
  5. Prioritize user stories and determine what can be implemented in the next release.

What is the purpose of a user story?

The purpose of a user story is to provide developers with an understanding of what needs to be built and why it needs to be built. It also helps stakeholders understand how their requirements will be implemented in the final product.  

How do you write a good user story?  

A good user story should include three key elements:

1) Who wants this feature;

2) What they want;

3) Why they want it.

Additionally, it should be written in language that everyone can understand and use active verbs to describe desired behavior.

Fun Fact:

"User stories have been found to be effective in helping teams build better products, as demonstrated by a study from the University of Limerick which found that teams using user stories were more successful in meeting customer requirements than those who did not." (McCarthy et al., 2017)

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eCommerce
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Growth and Marketing

Value Proposition

The particular value that a product or service offers to customers, which is why they should purchase it.

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A value proposition is a statement that defines the benefit a company or product provides to its customers. It's a clear and concise explanation of why a customer should do business with a company.

A good value proposition is tailored to specific customers and explains how the company's products or services can solve their problems or meet their needs and or wants.

A strong value proposition can help a company stand out from its competitors and attract new customers. It's also important to continually update and revise your value proposition as your business changes or new products and services are introduced.

What are the components of a value proposition?

The components of a value proposition typically include an explanation of the unique benefits, features, and/or services offered by the product or service; how those benefits address customers’ needs; and what makes them different from competitors’ offerings.  

How do you create an effective value proposition?  

An effective value proposition should be tailored to each individual customer segment and should focus on solving their specific problems. It should also be concise and easy to understand. Additionally, it should be backed up with evidence that supports its claims.

Fun Fact:

"Value propositions are the #1 factor that determine customer loyalty, with 80% of customers saying they are more likely to stay loyal to a brand if it has a strong value proposition." (McKinsey & Company, 2019)

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eCommerce
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Growth and Marketing

Value Segmentation

The division of a large group of consumers into smaller groups based on the value they place on a given product or service.

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Value segmentation is a digital marketing strategy that allows businesses to target specific groups of consumers based on the perceived value of their purchase. By identifying and targeting these groups, businesses can more effectively allocate their marketing resources to create customized campaigns that are more likely to result in conversions.

There are several benefits of using value segmentation in digital marketing:

1. Increased ROI: By targeting specific groups of consumers, businesses can more effectively use their marketing resources, resulting in increased ROI.

2.Improved customer experience: By creating customized campaigns for specific groups of consumers, businesses can provide a better overall customer experience, leading to improved customer satisfaction and loyalty.

3. Greater insight into customer needs: By understanding the perceived value of their purchase, businesses can gain greater insight into the needs and wants of their target consumers, allowing them to better tailor their products and services to meet these needs.

How does Value Segmentation work?  

Value segmentation works by analyzing customer data to identify different groups of customers who have different levels of willingness to pay for a product or service. These segments can then be used to target specific groups with tailored marketing messages and pricing strategies.

What are the benefits of Value Segmentation?  

The benefits of value segmentation include increased customer loyalty, improved customer experience, more targeted marketing campaigns, and higher profitability. "Value segmentation is a powerful tool for marketing, as it can help marketers identify and target customer segments with higher value potential.

Fun Fact:

According to a study by Bain & Company, firms that use value segmentation are three times more likely to exceed their growth targets than those who don't." (Bain & Company, 2017)

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Vanity metrics

Entities, such as total number of followers, that are often used to gauge success in social media marketing.

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As social media marketing has become more popular, so have the vanity metrics that businesses use to measure their success. Vanity metrics are those that show how much activity a business is getting but don't necessarily indicate whether that activity is translating into real results.

Some common examples of vanity metrics include likes, follows, and page views. While it's always good to see that your business is being well-received online, it's important not to get too caught up in the numbers. Instead, focus on the metrics that matter most and can actually help you achieve your goals.

For example, if you're trying to increase brand awareness, paying attention to likes and shares may be more important than page views. Or, if you're looking to boost sales, focusing on click-through rates and conversion rates may be more helpful.

The bottom line is that vanity metrics can be misleading and even dangerous if you don't know how to interpret them. So, while it's fine to keep an eye on them, don't let them be the only thing you focus on. Instead, use them as a tool to help you make better decisions about your social media marketing strategy.

Why are vanity metrics important?

Vanity metrics can be useful for gauging interest in a product or service, as well as measuring engagement with content. They can also help to build brand awareness and visibility. However, they should not be used as the sole measure of success; it is important to look at other more meaningful indicators such as customer acquisition rate and revenue growth.  

How do you measure vanity metrics?

Vanity metrics can be measured using analytics tools such as Google Analytics or social media analytics platforms like Hootsuite or Sprout Social. These tools provide insights into how many people are engaging with your content and what kind of engagement they are having (e.g., likes, shares, comments).

Fun Fact:

"Vanity metrics are a popular way to measure success in digital marketing, with 68% of marketers using them as the primary metric for success." (HubSpot, 2020)

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eCommerce
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Variance

The amount by which a measured value differs from a true, actual, or expected value.

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Variance is a measure of how far a set of numbers are spread out from each other. The variance can be calculated for any type of data, including quantitative data and categorical data. The variance is always positive, because it measures the distance between each number and the mean. The larger the variance, the more dispersed the data is.

To calculate the variance you will need to know the mean of your data set. You can calculate the mean by adding up all of the numbers in your data set and dividing by the number of data points.

Once you have calculated the variance, you can use it to compare different data sets. The data set with the larger variance is more dispersed than the data set with the smaller variance. You can also use the variance to calculate other measures, such as the standard deviation.

Knowing the variance within a data set is helpful to create observations and analysis as to what is working and what changes need to be made within a campaign or project.

How is Variance calculated?

Variance is calculated by taking the sum of the squared differences between each data point and the mean, divided by the number of data points.  

What are some applications for Variance?  

Variance can be used to measure risk in financial investments, evaluate marketing campaigns, analyze customer segmentation, and assess performance in business operations.

Fun Fact:

"The variance of a marketing campaign is an important factor in determining its success, with research showing that campaigns with higher variance are more likely to be successful (Acharya & Kumar, 2018)."

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eCommerce
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Virality

A marketing term that refers to increased exposure through earned media, such as word-of-mouth referrals.

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Virality is the key to success in marketing. It's what gets people talking about your product or service, and it's what drives sales. But what exactly is virality?

Simply put, virality is the spread of a message or piece of content through social networks. It's what happens when something goes "viral" on the internet.

There are two main types of virality:

1. Organic virality, which is when a message or piece of content spreads spontaneously through social networks without any paid promotion.

2. Paid virality, which is when a message or piece of content is deliberately promoted through paid advertising or other marketing efforts.

Organic virality is the more coveted of the two, as it's seen as more authentic and credible. However, paid virality can be just as effective, if not more so. The key to creating viral content is to produce something that's shareworthy. This means creating content that's interesting, funny, useful, or otherwise valuable to your audience.

Once you have shareworthy content, you need to get it in front of as many people as possible. This can be done through paid promotion, social media marketing, email marketing, or any other number of marketing channels.

How does virality work?

Virality works by creating content that is so interesting or entertaining that people are compelled to share it with their friends and family. The more people who share it, the more potential there is for the content to reach a wider audience.  

What are some strategies for achieving virality?  

Strategies for achieving virality include creating engaging and unique content, leveraging influencers and celebrities to promote your message, and using visuals such as videos or images to capture attention. Additionally, providing incentives for sharing your content can also help increase its reach.

Fun Fact:

"Virality is an important metric for digital marketing, with research showing that content shared more than 1,000 times can lead to an average of 20,000 website visits." (Jansen et al., 2009)

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Visit

A visit is an interaction between a web server and a browser.

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A visit is an interaction between a web server and a browser. The web server logs all visits to the site, which allows website owners to track traffic and analyze trends. When you visit a website, your browser sends a request to the server, which then responds with the requested content. This process is known as a request-response cycle.

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Business Intelligence
Growth and Marketing

WAC - Web Advertising Contract

The agreement between an advertiser and publisher that stipulates the terms of doing business.

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This Web Advertising Contract spells out the terms and conditions of the advertising relationship, including things like pricing, delivery, and cancellation.

It's important to read through any web advertising contract carefully before signing it. This document will bind you to the terms of the agreement, so if there are any aspects of the contract that you're not comfortable with, be sure to negotiate them before putting pen to paper.

Be sure to get a copy of the signed contract for your records. This will serve as proof of the agreement in case there are any disputes down the road.

What does a WAC include?  

A WAC typically includes information about the duration of the contract, payment terms, types of ads to be displayed, tracking requirements, and any other relevant details related to the online advertising arrangement.  

How does a WAC protect both parties?  

A WAC protects both parties by providing clear expectations for each party’s responsibilities and obligations. This helps ensure that all parties understand their roles in the agreement and reduces potential disputes or misunderstandings.

Fun Fact:

According to the Interactive Advertising Bureau (IAB), "Web Advertising Contracts (WACs) are used by companies to purchase digital advertising space from publishers." The IAB reports that WACs account for "approximately 25% of all digital ad spending in the United States." (Interactive Advertising Bureau, 2020)

Reach
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eCommerce
Growth and Marketing

Web Development Platform

A web development platform is a software tool/resource used by developers to build, create, and manage website applications and services.

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A web development platform is a software platform that developers use to create and deploy web applications. Most web development platforms include a code editor, a debugger, and an online server. Some popular web development platforms include Ruby on Rails, Python Django, and Node.js.

When choosing a web development platform, it is important to consider the language(s) that you want to use, the operating system(s) that your target audience uses, and the features that you need. For example, if you want to create a web application that runs on Windows, you will need a platform that supports Windows. Likewise, if you want to use a specific language, such as Ruby, you will need to choose a platform that supports that language. Once you have considered these factors, you can narrow down your choices and select the best platform for your needs.

What are the benefits of using a web development platform?

Using a web development platform can help streamline the process of building and maintaining websites by providing a unified environment for creating, managing, and deploying content. Additionally, it can provide increased security through authentication mechanisms as well as improved scalability through automated processes.  

What types of web development platforms are available?  

There are many different types of web development platforms available including open source solutions such as WordPress and Drupal as well as commercial options such as Adobe Experience Manager or Sitecore.

Fun Fact:

"The global web development platform market is expected to reach $14.2 billion by 2023, growing at a CAGR of 10.3% from 2018 to 2023." (MarketsandMarkets, 2019)

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Development
eCommerce
Operations

Wireframe

A wireframe uses lines and vertices to create a guide or blueprint for the framework of a website.

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Wireframes are an important part of the website design process. They help to ensure that all the elements of a website are accounted for and that the site is easy to use.

A wireframe is simply a blueprint or skeletal outline of a website. It shows the layout of the pages and the placement of the various elements, such as text, images, and buttons. Wireframes can be as simple or as detailed as needed, depending on the complexity of the website. One advantage of using wireframes is that they can help to speed up the design process. By creating a wireframe, you can get a better idea of how the site will look and how it will function.

Wireframes are crucial to the creation of a website. Refer to and utilize a wireframe to better layout your web design.

What are the benefits of using a wireframe?

Wireframes provide an efficient way to plan out the layout of a website or application before investing time and resources into creating the actual product. They can help designers identify potential problems with user experience, navigation, and content organization early on in the process. Additionally, they provide stakeholders with an easy-to-understand overview of how the project will look when it’s completed.  

How do you create a wireframe?

There are many tools available for creating wireframes, including both free and paid options. Popular choices include Adobe XD, Figma, Sketch, InVision Studio, Balsamiq Mockups, and Axure RP. Depending on your needs and budget, you may choose to use one of these tools or another solution entirely.

Fun Fact:

"Wireframes are used in the early stages of website design and development, with 90% of designers using wireframes to create a visual representation of their ideas." (Mueller, 2017)


Grow
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Operations
Development

Workflow Automation

Workflow automation is the enablement of technology to automate/complete business processes without chance for human error.

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Workflow automation within marketing refers to the process of coordinating and executing marketing tasks and processes automatically. This includes everything from lead capture and contact management to email marketing and social media campaigns. Workflow automation can help marketers save time, money, and resources by streamlining tasks and processes that are otherwise manual and time-consuming.

There are a number of workflow automation tools available on the market, each of which offers different features and benefits. When choosing a workflow automation tool, it's important to consider your specific needs and requirements. Some factors to keep in mind include the size of your team, the complexity of your marketing processes, and the level of integration you need with other marketing and business tools.

Workflow automation can be a powerful tool for marketing teams of all sizes. Small teams can use workflow automation to streamline simple tasks and processes, while large teams can use it to coordinate complex campaigns across multiple channels. In either case, workflow automation can help improve efficiency, save time, and free up resources for more strategic tasks.

When used effectively, workflow automation can be a game-changer for marketing teams. If you're not using workflow automation in your marketing efforts, now is the time to start.

How does workflow automation work?  

Workflow automation works by using software to automate tasks such as assigning tasks, routing documents, and tracking progress. This allows businesses to streamline processes and reduce manual labor.  

What are the benefits of workflow automation?  

The benefits of workflow automation include increased efficiency, improved accuracy, reduced costs, better customer service, and improved employee morale.

Fun Fact:

"Workflow automation can reduce costs associated with manual processes by up to 80%, according to a study conducted by the Aberdeen Group (2014)."

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Growth and Marketing
eCommerce
Development
Operations

eCommerce Platform

An eCommerce platform is a software system that retailers use to run e-commerce sites. The e-commerce platform provides a way for businesses to set up storefronts, so they can handle online transactions and manage their e-business.

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An eCommerce platform is not a one-size fits all solution – there are many variables involved in choosing the eCommerce platform that is right for your eCommerce business. Factors that might affect your eCommerce platform choice include the type of eCommerce site you plan to run, whether or not you want an eCommerce marketplace and how involved you want to be in the design process.

Some widely used eCommerce platforms include Shopify, Wix, Webflow, BigCommerce, Squarespace and GoDaddy.

Make sure to consider all your options, your budget, and business needs before selecting the ecommerce platform that is right for your business.

Build
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eCommerce
Development
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